effective version 2026-07-14
These Terms of Service ("Terms") form a binding agreement between you and potluk, Inc. (operating as "potluk", and referred to in these Terms as "we," "us," or "our") governing your access to and use of the potluk mobile application, services, and any related features (together, the "Service"). By tapping "i agree," creating an account, or otherwise using the Service, you accept these Terms and the Privacy Policy and confirm that you have read and understood them. If you do not agree, do not use the Service.
These Terms contain a binding arbitration clause, a class-action waiver, a jury-trial waiver, a one-year limitations period, and a release of liability for in-person interactions, all of which affect how disputes between you and potluk are resolved. Please read them carefully.
The Service is intended for users physically located in the United States who are at least eighteen (18) years old. By using potluk, you represent and warrant that:
Not a dating, matchmaking, or social-referral service. You acknowledge that the Service is not, and is not held out to be, a dating service, matchmaking service, escort service, or "social referral service" within the meaning of any state consumer-protection statute, including without limitation California Civil Code § 1694 et seq., New York General Business Law § 394-c, Illinois 815 ILCS 615, and New Jersey N.J.S.A. 56:8-168 et seq. The Service is a software platform that facilitates voluntary social conversations and group hangouts among adults; we do not promise introductions, compatibility, romance, or any specific social outcome. If any such statute is nonetheless held to apply to the Service, we will honor any rights it grants you that cannot be waived.
We do not knowingly collect information from anyone under 18. If we learn an account belongs to a minor, we will terminate it.
Account creation requires a working U.S. mobile phone number. By providing your phone number you expressly consent to receive transactional SMS messages from potluk for verification, account, security, and Service-related purposes, including via automated systems. Standard message and data rates may apply. We use SMS only for sign-in verification and account security; we do not send marketing SMS. You may stop all SMS by replying STOP, but because verification codes are required to sign in, doing so will end your ability to access the Service until you opt back in.
You similarly consent to receive push notifications and in-app messages, which you may control in your device settings and in our Settings screen.
You agree to provide accurate information (name, photo, date of birth, city) and keep it current. You are responsible for all activity that occurs on your account. Notify us promptly at support@potluk.social if you suspect unauthorized access.
You may not create more than one account, impersonate any person, or share your account with anyone else. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to other users.
potluk is a social product that uses an AI character called "En" to learn about you through conversation, place you into small groups (typically four to six people), and support those groups as they coordinate real-world hangouts.
The Service includes:
Matching is not screening, vetting, or an endorsement. Matching, signal extraction, and any plan-detection or content-classification features are software-driven and provided for entertainment and social-discovery purposes. They are not background checks, identity verification, sex-offender screening, content moderation, or safety tools, and the inclusion of any user, venue, or activity in your group, feed, or recommendations is not an endorsement, recommendation, certification, or vouching by potluk. These features may produce false positives, false negatives, biased results, or unexpected output, and you should not rely on any potluk feature to determine whether a person, message, venue, or activity is safe, legal, accurate, or suitable for you. We make no warranty that matching is fair, accurate, complete, free from bias, or compliant with any anti-discrimination standard, and we do not guarantee that you will be matched, that any group will become active, that any match is compatible, or that any match will result in friendship or any particular outcome.
En is software, not a person. Conversations with En and other AI features are processed by third-party large language model and embedding providers we use to operate the Service (currently OpenAI and Voyage AI; the Privacy Policy maintains the current list). By using the Service you consent to this processing.
En may produce inaccurate, incomplete, biased, harmful, or unexpected output. AI-generated text — including memory captions, summaries, and characterizations of you, your group, or your hangouts — is a creative interpretation of inputs and is not authored, endorsed, reviewed, or verified by potluk. Do not rely on En for medical, psychiatric, psychological, mental-health, suicide-prevention, legal, financial, dating, relationship, parenting, safety, or other professional advice. Output may be visible to other members of your group; if AI-generated content about you is inaccurate or you object to it, delete it where a delete control is available, or contact us at support@potluk.social and we will review it and, where appropriate, remove it.
Crisis and emergencies. potluk is not an emergency, crisis, or healthcare service. If you are experiencing thoughts of self-harm, suicide, abuse, or any medical, psychiatric, or safety emergency, contact the 988 Suicide and Crisis Lifeline (call or text 988 in the U.S.), 911, or your local emergency services immediately. Do not rely on En, the Service, or any other user for emergency assistance. We do not monitor conversations in real time and cannot guarantee that messages sent within the Service will be seen, read, or acted upon in time to prevent harm.
AI output and platform speech. To the maximum extent permitted by law, any AI-generated output displayed through the Service is treated as derivative of your inputs and the inputs of other users, not as the original speech of potluk. To the extent any court, agency, or arbitrator nonetheless determines that AI-generated output constitutes the speech of potluk rather than user-generated content, you waive and release any claim against potluk arising from such output, including any claim for defamation, false light, public disclosure of private facts, intentional or negligent infliction of emotional distress, products-liability, negligent design, or violation of any right of publicity. This waiver does not extend to liability for our own fraud, gross negligence, or willful misconduct, or to any liability that cannot be waived under applicable law.
You agree not to attempt to manipulate, jailbreak, prompt-inject, or extract the underlying prompts, weights, or training data of En, and not to use En's output to train, fine-tune, evaluate, or build a competing model or product.
potluk helps you coordinate offline hangouts at restaurants, cafés, parks, bars, and other venues. Meeting in person is your decision and your responsibility.
POTLUK IS NOT A PARTY TO ANY INTERACTION BETWEEN YOU AND ANOTHER USER OR VENUE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE, WAIVE, AND DISCHARGE POTLUK, INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS, LOSSES, INJURIES, OR DAMAGES (KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN) ARISING OUT OF OR RELATING TO YOUR INTERACTIONS, COMMUNICATIONS, OR MEETINGS WITH OTHER USERS OR VENUES, WHETHER ON OR OFF THE SERVICE, INCLUDING ANY CLAIM BASED ON OUR ALLEGED FAILURE TO WARN, FAILURE TO SCREEN, NEGLIGENT MATCHING, OR NEGLIGENT DESIGN. THIS RELEASE DOES NOT EXTEND TO LIABILITY FOR OUR OWN FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE RELEASED UNDER APPLICABLE LAW.
If you are a California resident, you expressly waive California Civil Code § 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
Prohibited conduct; trafficking; CSAM. The Service may not be used to engage in, promote, solicit, or facilitate sex trafficking, prostitution, commercial sexual exploitation, or any conduct prohibited by 18 U.S.C. § 1591, 18 U.S.C. § 2421A, or other applicable law (including conduct addressed by FOSTA/SESTA). You may not share, solicit, or facilitate any sexual content involving minors. We are required by 18 U.S.C. § 2258A to report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and reserve the right to do so without notice to you. We will fully cooperate with law enforcement and may suspend or terminate accounts and report users we reasonably believe to have engaged in such conduct.
Use common sense: meet in public, tell a friend where you're going, share your location, and leave any situation that feels unsafe. Report safety concerns to support@potluk.social.
"Your Content" means anything you submit to the Service: messages, photos, voice notes, profile information, RSVPs, En-session responses, and other materials.
License. You retain ownership of Your Content. You grant potluk a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (including resizing, format conversion, and AI-generated derivatives such as memory captions), transmit, and display Your Content solely to operate, provide, improve, and secure the Service. This license ends when you delete your account, or when you delete an individual piece of content using an in-app deletion control where one is available (not all content types have individual deletion controls — deleting your account ends the license for those too). The license survives only to the extent the content was shared with others (who retain their copy in their own message history) or where retention is required by law.
Your representations. You represent and warrant that:
No biometric use. potluk does not use Your Content to create or store a biometric identifier or biometric information (such as a face template, faceprint, or voiceprint) for the purpose of identifying you or any other individual. We do not sell, lease, trade, or otherwise profit from biometric data. If we ever change this practice, we will provide separate, conspicuous notice and obtain any consent required by applicable law (including the Illinois Biometric Information Privacy Act).
You agree not to:
Our role. We have the right, but not the obligation, to monitor, review, screen, edit, refuse, remove, restrict, or take down any content, account, or activity, with or without notice and at our sole discretion. We use automated tools that screen certain categories of content (for example, sexual content and graphic violence) and may block content before it is delivered or remove it afterward. These tools are imperfect and will not catch everything; neither their use, nor human review of reports, nor any other exercise of the rights in this section creates a duty of care, a guarantee of detection, or an obligation to act in any particular case. Any moderation decisions are without prejudice and do not waive any other right we have under these Terms or applicable law.
You can block another user from your profile or settings, which prevents future contact within the Service. You can report users or content from inside the app (tap a message or profile and choose "report") or by emailing support@potluk.social.
We have zero tolerance for objectionable content or abusive behavior. We will review every report of objectionable user-generated content or abusive behavior, and take appropriate action — which may include removing the content, posting a system warning, suspending the account, or permanently terminating the account and ejecting the user from the Service — within 24 hours of receipt. Users who post objectionable content or engage in abusive behavior may have their accounts terminated without notice.
Which action we take in any given case is at our sole discretion, and submitting a report does not entitle you, the reported party, or any third party to a particular outcome.
We respect intellectual property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA").
Notice of infringement. If you believe content on the Service infringes your copyright, send a written notice to our designated agent at support@potluk.social including:
Counter-notification. If your content is removed or disabled in response to a DMCA notice and you believe the removal was a mistake or misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g) including: your contact information; identification of the removed material and its location prior to removal; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; and your consent to the jurisdiction of the federal district court for California (or, if you are outside the U.S., to any judicial district where potluk, Inc. is located) and to service of process from the complaining party. We will forward valid counter-notifications and may restore the material in 10 to 14 business days unless the original complainant files a court action seeking to restrain the activity.
Repeat infringers. We will terminate accounts of users we determine, in our discretion, to be repeat infringers.
Our Privacy Policy describes how we collect, use, and share your information, including phone number, profile data, conversations with En, group messages, photos, location (city), and device data. It is available in the app (Settings → legal) and at https://potluk.social/privacy. By using the Service, you also agree to the Privacy Policy. If anything in these Terms conflicts with the Privacy Policy with respect to data practices, the Privacy Policy controls. Nothing in these Terms waives any non-waivable right under the California Consumer Privacy Act, the California Privacy Rights Act, or any other applicable privacy law.
The Service uses third parties to operate, including (without limitation) Supabase (database, authentication, and delivery of SMS verification codes), OpenAI (AI models and automated content screening), Voyage AI (embeddings), PostHog (product analytics), Sentry (crash and error reporting), Apple and Google (push notifications and app distribution), and Expo (build and update infrastructure). The Privacy Policy maintains the current list of providers that handle your information. Their terms and privacy practices apply to data they handle. Links to venues, places, or external sites that appear in chats are provided for convenience and we do not endorse or take responsibility for them.
The Service, including the potluk name and brand, En, the visual design, software, copy, prompts, models we develop, and any feedback you provide to us, is owned by us or our licensors and is protected by U.S. and international intellectual property law. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. All rights not expressly granted are reserved. If you submit suggestions or feedback to us, you assign to us all right, title, and interest in that feedback, free of charge.
You may stop using the Service at any time and may delete your account from settings. We may suspend or terminate your access at any time, with or without notice, including if we believe you have violated these Terms or pose a risk to other users.
Upon termination: your access ends; Your Content may be deleted in accordance with our retention practices; messages already delivered to others may persist in their copy of those conversations; provisions that by their nature should survive (including ownership, licenses you granted to us, releases, disclaimers, limitation of liability, indemnification, time limit on claims, and dispute resolution) will survive.
Law enforcement and legal process. We may access, preserve, and disclose your account information and content if compelled by legal process or if we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, subpoena, or governmental request; (b) enforce these Terms; (c) detect, prevent, or address fraud, security, abuse, or technical issues; or (d) protect the rights, property, or safety of potluk, our users, or the public. We are not obligated to notify you of any disclosure to the extent prohibited by law or impractical, and you waive any claim arising from disclosures made in good faith under this paragraph.
THE SERVICE, INCLUDING ALL CONTENT, MATCHING, AI OUTPUT, AND USER COMMUNICATIONS, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY OF DATA, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
We make no warranty about the conduct of users, the accuracy of En's output, the suitability of any match, the safety of any meeting, the performance or compliance of any venue, or the availability of any feature. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the fullest extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POTLUK, INC., ITS AFFILIATES, AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY INTERACTION WITH ANOTHER USER OR VENUE, OR ANY AI-GENERATED CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCTS LIABILITY, NEGLIGENT DESIGN, FAILURE TO WARN, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
The exclusions and limitations in this section and section 14 do not apply to liability that cannot be excluded or limited under applicable law, including liability for gross negligence, fraud, or intentional, malicious, or reckless misconduct. Some jurisdictions do not allow the limitation of incidental or consequential damages, so part of this section may not apply to you.
You will indemnify, defend, and hold harmless potluk, Inc., its affiliates, officers, directors, employees, contractors, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
(a) Your Content, including any AI-generated content derived from Your Content;
(b) your use of, or inability to use, the Service;
(c) your violation of these Terms or any law;
(d) your violation of any rights of another, including any user, venue, or third party;
(e) any claim brought by another user against you or arising out of your interaction (online or offline) with another user;
(f) your in-person meetings, communications, or transactions with other users or venues; and
(g) any AI-generated content displayed through your account or in any group of which you are a member, to the extent your inputs, prompts, conversations, photos, or other contributions contributed to the generation of that content.
We may, at our option, assume the exclusive defense and control of any matter subject to indemnification. You will not settle any matter without our prior written consent.
Before filing a claim against us, you agree to try to resolve the dispute informally first. The 60-day informal-resolution period in this section is a condition precedent to commencing arbitration or any other proceeding; a court or arbitrator may dismiss without prejudice a proceeding commenced before the period has run.
Required notice. The notice must be in writing, individually signed by you, and sent to support@potluk.social. The notice must include:
(i) your name and the phone number associated with your account, plus an email or mailing address where we can respond;
(ii) a description of the dispute and what happened; and
(iii) the relief you are seeking.
We will provide our own such notice prior to commencing any proceeding against you. The 60-day period begins when a notice containing the information above is received and tolls any applicable statute of limitations while it runs. If your notice is missing required information, we will tell you what is missing, and the period begins when you resend it complete.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES.
Agreement to arbitrate. You and potluk agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with potluk ("Dispute") will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, except that either party may bring an individual action in small-claims court for any Dispute within that court's jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
Class-action and jury-trial waivers. YOU AND POTLUK EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. Disputes will be brought only in an individual capacity. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any class, collective, or representative proceeding. If a court decides that this class waiver is unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in the courts identified in section 19; the remainder of this section will continue to apply.
Mass filings. If multiple arbitration demands of a similar nature are filed against potluk, the AAA's Mass Arbitration Supplementary Rules (or the equivalent rules of the administering forum) will apply as written. Filing fees and arbitrator fees will be paid in accordance with the administering forum's rules and applicable law.
Backup forum. If the AAA declines, refuses, or is unable to administer a Dispute for any reason, the Dispute will instead be administered by JAMS under its Streamlined Arbitration Rules and Procedures, before a single arbitrator selected under those rules. If neither AAA nor JAMS will administer the Dispute, the Dispute may be brought in the state or federal courts of California on an individual basis.
30-day opt-out. You may opt out of this section entirely by sending written notice within thirty (30) days of first accepting these Terms to support@potluk.social with the subject line "Arbitration Opt-Out." The notice must include: (i) your full legal name; (ii) the phone number associated with your account; (iii) the email address associated with your account, if any; and (iv) an unequivocal statement that you wish to opt out of arbitration. Opting out has no effect on any other part of these Terms; if you opt out, Disputes will be resolved in the courts identified in section 19.
PAGA carve-out. Nothing in this section is intended to waive any non-individual representative claim a party is statutorily authorized to bring under the California Private Attorneys General Act ("PAGA"). Any individual PAGA claim will be arbitrated; any non-individual PAGA claim is stayed pending arbitration of the individual claim.
Public injunctive relief. Nothing in this section waives any non-waivable right you may have under applicable law to seek public injunctive relief; where such a claim cannot be arbitrated, it may be brought in the courts identified in section 19, and will be stayed pending arbitration of all arbitrable claims.
Injunctive relief. Either party may bring an action in court for injunctive or other equitable relief regarding intellectual property infringement, misappropriation, or unauthorized access to the Service.
These Terms, and any claim, cause of action, or dispute (including tort claims) arising out of or related to these Terms or the Service, are governed by the laws of the State of California and the federal laws of the United States, without regard to conflict-of-laws principles. Subject to section 18, the state and federal courts located in California have exclusive jurisdiction over any claim not subject to arbitration, and you consent to personal jurisdiction in those courts and waive any objection to venue or forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
To the maximum extent permitted by law, any claim or cause of action you have arising out of or relating to these Terms or the Service, regardless of the form (including contract, tort, statute, or other legal theory), must be commenced within ONE (1) YEAR after the claim or cause of action arose, or it is permanently barred. This limitation is in addition to, and does not extend, any shorter limitations period imposed by applicable law, statute of limitations, or repose. This provision does not apply where prohibited by applicable law (including, in some states, for personal-injury claims), in which case the shortest limitations period permitted by law will apply.
We are not liable for any delay or failure to perform under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil unrest, government action or order, network or power failure, internet outage, denial-of-service attack, or failure of any third-party service provider, hosting provider, or telecommunications carrier.
We may modify or discontinue any part of the Service at any time. We may also update these Terms from time to time. If we make material changes, we will notify you by in-app banner, push notification, email, or another reasonable means before the changes take effect, and we will update the "effective" date at the top of this document. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of them. If you do not agree, stop using the Service.
Notices to you. We may give you notice through the Service, by email to any address associated with your account, by SMS to your account phone number, or by push notification. Notice is deemed given when sent.
Notices to us. Legal notices to potluk must be sent to support@potluk.social.
If you downloaded the Service from the Apple App Store: these Terms are between you and potluk, Inc. only, not Apple. Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support. In the event of any failure to conform to applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are our responsibility, not Apple's. Apple is not responsible for addressing any product-liability, intellectual-property, or consumer-protection claims relating to the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
If you downloaded the Service from Google Play: you acknowledge that Google is not a party to these Terms and is not responsible for the Service.
These Terms, together with the Privacy Policy and any additional terms presented in-app, are the entire agreement between you and potluk, Inc. regarding the Service and supersede all prior or contemporaneous communications, proposals, and representations. You have not relied on any statement, promise, or representation not expressly set forth in these Terms.
Reformation. If a court or arbitrator finds any provision of these Terms invalid, illegal, or unenforceable, that provision will be modified by the court or arbitrator to the minimum extent necessary to make it enforceable while preserving the parties' original intent. The remaining provisions will continue in full force and effect.
No oral modifications. These Terms may be amended only as provided in section 22 (with respect to changes by us) or in a writing signed by an authorized officer of potluk (with respect to any other amendment). No employee, agent, or contractor of potluk has authority to vary these Terms orally.
Miscellaneous. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, financing, or sale of assets. No agency, partnership, joint venture, or employment relationship is created by these Terms. Headings are for convenience only and have no legal effect. We owe no fiduciary duty to you.
General questions, legal notices, safety reports, DMCA notices, and arbitration opt-outs all reach us at support@potluk.social.